Política de Privacidade

1. O Escopo

This policy describes the types of personal data the Company collects about individuals, and how that data is processed, shared with third parties, and protected.

1.2 This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be directly identified, or identified through a combination of additional information we hold or have access to.

1.3 For the purposes of this Policy, "processing" means any operation involving the use or collection of Personal Data, including its management, organization, and storage.

1.4 Nossos serviços são destinados a pessoas com 18 anos ou mais. Não coletamos intencionalmente informações de menores de 18 anos nem permitimos que utilizem nossa plataforma. Caso identifiquemos dados de menores em nosso sistema, os excluiremos o mais brevemente possível.

2. Quais Dados Pessoais Temos Sobre Você

When you access our services, channels, or website, we collect Personal Data. We may request your Personal Data in certain situations.

In other cases, we collect your Personal Data by analyzing how our Services and support channels are used, or by receiving your information from third-party partners.

3. Sem Necessidade de Divulgar Informações Pessoais

Você não é obrigado a nos fornecer Dados Pessoais. No entanto, em determinadas circunstâncias, a não divulgação pode nos impedir de disponibilizar os Serviços ou de conceder acesso ao site.

4. Quais Dados Pessoais Coletamos

4.2 The information collected is not personal in nature and cannot be used to identify you.

Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis for each.

5.3 Contact us by email for more details on the processing carried out to safeguard legitimate interests.

5.4 Below is a list of reasons and legal bases we may rely on when processing the information you provide to us:

6. Transferência de Dados Pessoais a Terceiros

6.1 A Empresa também pode compartilhar Dados Pessoais com terceiros que nos prestam serviços, incluindo provedores de hospedagem, armazenamento de dados de endereço IP e análise de experiência do usuário.

You may also request that we share specific personal data about you with third-party trading platforms. In such cases, we will provide those platforms with the personal data you have made available to us. Your personal data shared in this way is subject to the privacy policies of the respective third-party trading platforms. Please note that your personal data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners to support the enhancement and improvement of the products and services offered to its customers.

Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

Também poderemos compartilhar seus Dados Pessoais com potenciais investidores ou compradores, ou com credores da Empresa ou de qualquer outra empresa do grupo, caso tal transação venha a ocorrer — incluindo a transferência ou venda de ativos da Empresa ou de qualquer empresa do grupo —, ou no âmbito de qualquer fusão, reestruturação, consolidação ou processo de falência da Empresa ou de qualquer outro negócio do grupo.

7. Cookies e Serviços de Terceiros

We may use third-party services, such as advertising networks and data analytics companies. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device when you visit or access the website. They are used to collect information about your preferences and browsing habits in order to improve your experience, remember your settings, and personalize the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 We may use two types of cookies. Session cookies are downloaded temporarily to your device and expire when you close your browser. Persistent cookies remain on your device after the browser is closed and are used to recognise you as a returning user and restore your access to the Website.

Please note that disabling cookies may affect the functionality of certain features or sections of the Site, potentially preventing them from working as expected.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Retenção de Dados Pessoais

The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for an additional 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Transferências Internacionais

Suas informações pessoais podem ser transferidas para outros países, incluindo a transmissão a países terceiros ou organizações internacionais. A Empresa adota todas as medidas necessárias para proteger seus Dados Pessoais e garantir que os titulares dos dados possam exercer seus direitos e acessar recursos legais eficazes.

A Empresa pode fornecer informações sobre as medidas de segurança aplicadas à transferência de seus Dados Pessoais para países terceiros ou organizações internacionais. Para mais detalhes, envie um e-mail para: support@alvorquinhomento.com

10. Segurança de Dados Pessoais

We take appropriate organizational and technical measures to protect Personal Data, including safeguarding against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain secure at all times. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.

In some cases, we may be legally required to share your Personal Data with third parties, such as public authorities. Where this applies, we have no control over how those third parties handle or protect your Personal Data.

10.4 Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of personal data you send to us online.

11. Hiperlinks para Sites de Terceiros

Our website may contain links to third-party websites and applications. These are not under the Company's supervision, and we are not responsible for any personal data collected or processed through them. This Policy does not apply to actions taken via third-party websites or applications.

Before accessing any third-party website or application, review its privacy policy carefully. Exercise caution when sharing personal data with third parties.

12. Modificações desta Política

This Policy may be updated at any time. If changes are made, we will notify you by posting the revised Policy on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post an announcement on our website.

12.3 Unless stated otherwise, any changes take effect upon publication of the revised Policy.

13. Seus Direitos

You have the right to request verification of the accuracy of your Personal Data, correct any errors, and request deletion of Personal Data that is no longer necessary for our purposes. You may also restrict the scope of processing applied to your Personal Data.

If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Access Rights The Company can verify the accuracy of the Personal Data it processes about you. Where applicable, you may access your Personal Data. The Company will provide one electronic copy of your Personal Data currently under processing and may charge a reasonable fee for additional copies. Data will be made available electronically upon request. The right to access Personal Data must not conflict with the rights and freedoms of third parties. If fulfilling a request would prejudice the rights or freedoms of another person, the Company may refuse or limit its response accordingly.

13.4 Right of Rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be corrected, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw consent and no legal basis for processing exists; (c) You object, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation requiring such processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another individual, or where significant public interest grounds exist within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to access and review the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not affect the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including profiling based solely on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where the processing is necessary for the establishment, exercise, or defense of legal claims, we may continue such processing. With respect to direct marketing, you have the right to object at any time to the processing of personal data relating to you.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with the relevant supervisory authority. This includes any supervisory authority established by a European Union Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

We will provide the information requested under Section 13 of this agreement within one month of receiving your request. If the nature or volume of requests requires additional time, this period may be extended by up to two months. We will notify you of any such extension, along with the reasons for it, within one month of receiving your request.

As informações solicitadas com base nos direitos previstos na seção 13 serão fornecidas gratuitamente, desde que não contrariem as disposições dessa seção. Caso a solicitação seja injustificada ou excessiva — especialmente se repetida — poderemos cobrar um valor razoável para cobrir as despesas administrativas relacionadas ao fornecimento das informações ou à execução da medida solicitada. Reservamo-nos também o direito de não atender à solicitação.

If we're unable to verify the identity of the person who submitted a request, we may ask the requester to provide reasonable proof of identification.